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Replacement sim.

Anon
Not applicable

‎13-04-2015 01:22 PM

I ordered a replacement micro sim on wednesday evening last week and the sim still hasn't arrived? I thought it takes 2-3 working days? Its for a new phone so I want to keep my old number. Should I wait until tomorrow or what? Thanks for any replies.
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5 REPLIES 5

dalyer
The Legend
The Legend

‎13-04-2015 02:55 PM

I'd give it another day or two and if it doesn't arrive contact 48 support:

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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Anon
Not applicable

‎13-04-2015 03:35 PM

Thanks but I need the sim before the weekend so if its lost somewhere do I order a new sim or contact 48?
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dalyer
The Legend
The Legend
In response to Anon

‎13-04-2015 03:53 PM

Contact 48.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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Anon
Not applicable
In response to dalyer

‎13-04-2015 05:27 PM

This is written on my account 'Step 1 COMPLETE - Your replacement SIM has been ordered and is on it's way'.

Does this mean my sim has been delivered?

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dalyer
The Legend
The Legend
In response to Anon

‎13-04-2015 07:41 PM

Contact 48 support - only they can tell you for sure.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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