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Service abandoned

leonoregarnier
Newcomer

Hi

I haven't used my phone in a few months, and when I tried to top up (in a shop because the website is STILL not working) and call 1740 - it says restricted calls. When I attempt to check my balance, it says 'service abandoned'

Can you please sort it out ASAP?

Thanks for your help

Regards

L Garnier

1 REPLY 1

dalyer
The Legend
The Legend

Your account could be suspended because you have not used it or bought membership for several months.

You most likely need to contact 48 support about this:

 

How to get help

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.