48 Community

jill_hanlon · ‎12-09-2015

My iMessage isn't working with my 48 number idk what happened bc it was working before!

jill_hanlon · ‎07-11-2015

Yeah sorry I did but I've had to pay €1 four or five times now which I'm not happy with

dalyer · ‎07-11-2015

That's odd.

iMessage activation should only happen once and just needs a single UK SMS costing 25c that the activation mechanism (online or via iTunes) sends automatically.

Are you sure that you weren't doing a factory reset or restore of your device that might have reset it back to a situation that needed iMessage reactivation costing 25c again?

If not then contact 48 support and they may be able to explain:

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎11-11-2015

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

jill_hanlon · ‎12-12-2015

Sorry yes thank you it did!!

dalyer · ‎12-12-2015

Did 48 explain why you needed to topup several times to cover the cost of repeated (?) iMessage activations?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

jill_hanlon · ‎12-12-2015

They said it was an issue with Apple

dalyer · ‎12-12-2015

Yes but you didn't actually pay €3-4 in activation text charges did you?!

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

48 Community

iMessage disabled