48 Community

fjfn · ‎07-10-2014

my membership has run out. Ihave tried paying with the saved card option and with 2 other cards . It is telling me I am unsuccessful because of "security limitations". Wot does this mean?

This has not happened me before

dalyer · ‎07-10-2014

Can you try another browser and/or device?

Did the cards ever work before?

Is 3D secure enabled on your card?

http://en.wikipedia.org/wiki/3-D_Secure

If all else fails you may need to contact 48 support for assistance:

Guide on how to get help

In the meantime you could consider toppinug up your credit balance by voucher and then buy membership from your credit balance online or by text:

How do I top up? Overview of the top-up payment op...

How do I buy stuff by text?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.