Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

perfectly working phone. faulty sim and replacement sim won't activate

steve88n
Newcomer

‎16-05-2015 01:47 PM

I was told I had a faulty sim so order a new replacement. Turned out I had a new one and tried it to be told it wouldn't work so contact the agent. They won't reply and I'm stuck with a phone that works but no network. I've manually entered apn, searched for network, cleaned it, tried it in other phones.. I'm running out of options. Please help.
0 Likes
2 REPLIES 2

dc888
Crew (retired)
Crew (retired)

‎16-05-2015 05:08 PM

Hi Stephen

 

I can see you have been trrough a fair bit of troubleshooting already.  I can also see you have ordered a replacement SIM today.

 

Get back in touch when that arrives.

 

Damian

0 Likes

dalyer
The Legend
The Legend
In response to dc888

‎19-05-2015 05:24 PM

Any update?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes