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A2P SMS TRAFFIC

KartikY5689
Newcomer

Hi, I am having issues with recieving my kids school notifications to be received on my samsung smart phone. Upon investigation, teacher has asked told us to check with network provider to check A2P SMS traffic is not providing a delivery (positive or negative). I chatted to 48 care crew and they said nothing like that is blocked by us. can someone please advise what should i do in this scenario.thanks.

1 REPLY 1

dalyer
The Legend
The Legend

You'll have to pursue this with 48 support as only they can figure out what's going on. Nobody here has any visibility unfortunately.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.