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Abroad phone not working even though I am guide plan

Average Joe
Posts: 1
‎18-11-2018 11:58 AM
In Malta on the guide plan and still my phone not working 😢
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Re: Abroad phone not working even though I am guide plan

The Legend
Posts: 14,109
‎18-11-2018 03:53 PM
You seem to be using an iPhone?
If nothing at all is working then it's most likely this issue due to the stupid way that Apple do things with iPhones...

https://community.48months.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862

You may need to try that tip many times before it works.
Switching airplane mode on and then off and trying the roaming profile reconfiguration may help to catch it just as it gets a brief connection to a local network allowing the reconfiguration to be effected.

If that's not the problem then post back with more info about what is wrong.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Abroad phone not working even though I am guide plan

The Legend
Posts: 14,109
‎18-11-2018 05:55 PM
Did that help at all @annieneylon?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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