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Mobile data not working on

BinnyK3006
Newcomer
Hi , My mobile data is not working, I already renewed my membership
1 REPLY 1

dalyer
The Legend
The Legend

You'll need to provide more information.

 

Did it work before?

If not then did you configure your internet/APN settings correctly?

 

 

If it did work before but stopped then have you used up your membership/plan data allowance or hit the fair usage limit?

You can check this via your My48 account:

 

 

If you have used up your allowance then you might need to buy a data add-on:

 

 

If you use up membership/plan allowances (including data) before the membership/plan period is up then buying a new membership/plan will not help as it will just stack to kick in when the membership/plan has run its full course and expires normally.

 

If this doesn't help then please post more details.

 

If you need to contact 48 support then see the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.