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Hot Rod
Posts: 5
‎05-11-2018 11:45 AM
My texts won’t send
Posted from Apple iPhone
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Re: Text

The Legend
Posts: 14,050
‎05-11-2018 11:52 AM

Did they ever send OK?

Can you receive texts?

Can you send to any number or does it fail to send to all numbers?

What happens when you try to send a text?

Any error message?

 

Do you have a text allowance and an active membership?

Has anything changed on your phone recently - software update, settings changes?

Can you make/receive calls?

Does internet/data work OK?

 

Plase answer all questions above.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Text

The Legend
Posts: 14,050
‎05-11-2018 02:38 PM
Any update @poppyhaz?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Text

Hot Rod
Posts: 5
‎08-11-2018 12:01 PM
Yes it sent txts before
Yes it can sent some txts
Says not delivered
Yes have memberships paid
No chances made
Yes can make and receive calls
Yes internet work the last time I checked usually use home WiFi
Posted from Apple iPhone
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Re: Text

The Legend
Posts: 14,050
‎08-11-2018 12:51 PM

@poppyhaz wrote:
Yes it can sent some txts

 

OK - in that case you need to contact 48 support.

See the link in my signature below.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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