Members

124,208

Posts

26,880

Reply
Hot Rod

Re: Issue with some customers losing 3G connection

Precisely Smiley Happy I recently unlcoked my phone so I may have skipped something while setting up on the new network!

Average Joe

Re: Issue with some customers losing 3G connection

Hi, just lost total network signal and 3G while i was on an important call. When is it gonna come back to normal?
Posted from Apple iPhone
The Legend

Re: Issue with some customers losing 3G connection

You should log a support query about this:

 

How to get help

 

Hope this helps.



If this answers your question then please mark your question as solved - see here.
Average Joe

Re: Issue with some customers losing 3G connection

Im also having issues connecting to the internet with the moto g I've everything set up 'access point' etc but it wont establish a connection ?
Posted from Generic Android
The Legend

Re: Issue with some customers losing 3G connection

Did it ever work?

If it did then when did it stop?

Have you configured your internet settings properly?

 

http://tinyurl.com/kys43lv

 

Access point is really for tethering (accessing the internet from other devices - laptop, tablet etc. - using your phone as the "modem") so should not be required for accessing the internet from your phone directly. 

 

Hope this helps.



If this answers your question then please mark your question as solved - see here.
Average Joe

Re: Issue with some customers losing 3G connection

Just got it. Thank you !!
Posted from Generic Android
The Legend

Re: Issue with some customers losing 3G connection

You mean configuring your APN settings fixed the problem?



If this answers your question then please mark your question as solved - see here.
Average Joe

Re: Issue with some customers losing 3G connection

Yeah.
Posted from Generic Android
The Legend

Re: Issue with some customers losing 3G connection

Great - glad it helped. It's useful to get feedback from people about how they have solved their issues. Might help the next person. 



If this answers your question then please mark your question as solved - see here.
Average Joe

Re: Issue with some customers losing 3G connection

Hi was talking to one of ye through Facebook msgs. My internet still isn't working. At all. If I turn of and on my phone it works for maybe 10-15 mins. Sick of doing this. Have done all the other things that have been suggested. It's not just mine, my brothers and boyfriends don't work either.
Posted from Apple iPad
The Legend

Re: Issue with some customers losing 3G connection

Did you log a support request?

 

How to get help



If this answers your question then please mark your question as solved - see here.
Average Joe

Re: Issue with some customers losing 3G connection

hi,

I continuously have E for my 3G connection, Even in places i have always had 3g data in full woking order. I have tried the different options you have said but my phone still says E. It will give me notifications of things on facebook, snapchat etc. but whem i try to open them , they will not load. This has been happening for over a month now and I am still paying for the data which i cannot actually use. As this is my second month with the company i am very disappointed with this so far. 

Regards,

Shannen

Rock Star

Re: Issue with some customers losing 3G connection


Hi shannengill12

You can log a 48 Help Request here:

http://help.48months.ie/requests/new

Add as much info as possible on Initial Ticket.

:-)
Posted from Samsung GT-I9100
Average Joe

Re: Issue with some customers losing 3G connection

I switched to 48 yesterday....
My 3g has never worked
Posted from HTC One mini
The Legend

Re: Issue with some customers losing 3G connection

Did you configure your internet settings?

 

http://tinyurl.com/kys43lv



If this answers your question then please mark your question as solved - see here.
Cast your vote!
Help choose a colour for the new Knowledgebase!