Hi, I have registered my 48 number, and have only 2 days to move my previous number to the 48 network, but when I click on the "Move my Number" tab the message that comes up is: 
"Oops! You got an error! 
Sorry! You don't have access to this page...."

I don't want to loose my previous number as I have has it for years.

Can you advise me what to do?