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Can't activate SIM

DeniseS0391
Newcomer

‎19-12-2023 11:34 AM - last edited on ‎19-12-2023 11:44 AM by The Legend

I can't activate my Sim. I have added the number on the back of the sim along with the 89353 before it and it is not accepting the number.  I haven't used the sim for a few months as my phone broke and I couldnt get a new one till now.  I had signed up for autopayments every month so i dont know why it isnt working. Can anyone help please? TIA

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dalyer
The Legend
The Legend

‎19-12-2023 11:44 AM - edited ‎19-12-2023 11:46 AM

What happens?

Any error messages?

Are you trying to activate a brand new SIM or a replacement SIM?

See here for what to do if you have trouble activating a SIM.

If that doesn't help then you'll have to contact 48 support for more assistance.

See the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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