Unable to make or receive calls

[AndyD1989]

I have credit but cannot make or receive calls. Can anyone give me advice?

[dalyer]

What do you mean by "credit"?

Membership, add-ons or cash credit?

https://community.48.ie/t5/The-Knowledgebase/All-About-Memberships-and-Payments/ta-p/53105

Do you have an active membership?

Have you just joined 48 or was this working before?

Is the SIM activated and working and connecting to the 48 network?

[AndyD1989]

I think my memebership may now be inactive. Is there anyway to deactivate?

[dalyer]

You didn't answer the questions that I asked.

I don't know what you mean about deactivating your membership.

What does your My48 account say about your membership status?

https://48.ie/my48

Even if your membership has expired you should be able to receive calls.

[AndyD1989]

It says I don’t have an active memebership

[AndyD1989]

When I try and buy memebership it says service currently unavailable

[dalyer]

If you don't have an active membership then that explains why you can't make calls/send texts but you should still be able to receive them.

If you are getting an error when attempting to buy a membership then you'll need to contact 48 support about that. See the link in my signature below.

But maybe try a different approach/platform - e.g. app versus mobile website versus desktop website as sometimes that makes a difference.

Hope this helps.