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paid for a new plan and 3 hours later not working

FrankF6001
Newcomer

‎05-10-2023 03:11 PM

I am majorily pissed off, i have wasted at least an hour trying to find a way of contacting 48 after buying a plan that I need to use now. After buying it my account affirms that i have data and calls txt, but my phone wont connect to the internet. I have checked my data etc and the setting is ok this seems a 48 issue and no way to contact then a bloody joke.

I'll have to find a blog or online facilty to vent my anger to potrential new customers to let then know what they are getting into.

If anyone here can help It would be great.

 

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dalyer
The Legend
The Legend

‎05-10-2023 03:41 PM

Can you make/receive calls and send/receive texts?

Did you configure your APN settings?

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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