48 Community

Roaming not working in Northern Ireland

Hello I am from Donegal in the Republic of Ireland but I am currently in the North and I cannot get my roaming to work so I cannot access anything on my phone so how do I turn roaming on

Activate new plan early before current one expires?

HiI have paid for my New plan And it will nor activate until 1st MayHowever i would like to activate New plan now because i am without dataThe add on And the Spot me are top low in gb to udeThanks

Membership plan payment taken for SIM that was lost

My sim associated with this email id active but money is being deducted from my bank account with the account account associated with this, kindly look into resolving this issue and let me know if anything else is needed from my side. Please deactiva...

How can I cancel my 48 package?

Hello, How can I cancel my package 48 ? 

Bought a new plan but it hasn't renewed

Can I set up my phone as a hot spot?

Cannot change registered payment card details

Lost my old debit card and can't seem to change settings to buy from a different debit card

Unable to enter activation code

Hi, I have a SIM card, but can't enter activation code, mix of letters and numbers, as can only enter numbers

How to get unused credit refunded?

To whom it may concern, Thank you for the notification regarding the credit in my account. Unfortunately, due to unforeseen circumstances, I won’t be able to utilize it. Could you please assist me in refunding the remaining credit? I appreciate your ...

SIM not working - no service/calls/mobile data