Several people lately seem to be posting that they cannot log into their My48 online account.If you have this problem then try another browser and/or device (e.g. PC/laptop/tablet instead of the phone etc.).
Sometimes this allows access.
Not sure why...
Just got an email saying that from December 1st 2019 calls to these NGNs will be covered by membership or add-on landling allowance minutes which is good since previously 1850 calls cost 50c each and 1890 calls cost 50c PER MINUTE and many companies ...
Had to laugh when I saw this - well it was either that or cry!
They should read this forum (and those of many other networks - especially "virtual" networks - that they don't deign to recognize) to see all of the problems that iPhone users hav...
This one crops up repeatedly so I thought that I'd do a FAQ on it...
I just bought a new membership but still can't make calls/send texts/use the internet. Why?
The most common reason is that you have a current membership in place, it has no...
You can order a replacement SIM from your My48 account.
See here:
https://48.ie/help/sim-replacementhttps://48.ie/my48/settings/reorder-sim
If you ordered one already and want to check on the status of the order then check your My48 account or contac...
There were issues with the app recently and an update was issued to fix them.
Try deleting the app and reinstalling it from scratch maybe?
What happens if you try the website?
https://48.ie/my48/memberships
If that doesn't work either then you'll nee...
See the link in my signature below or email them at support@48months.zendesk.com
I never see the chat option on mobile, only desktop.
Somebody mentioned that popup blockers may interfere with it but experimenting with switching them off made no diffe...
That's very strange and very disappointing @DenisB6905
If you feel the need to make a formal complaint then see here:
https://48.ie/legal/code-of-practice