Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted
Accepted Solution

Going out of country for while, can I still receive calls?

Average Joe
Posts: 3
‎23-04-2014 03:30 AM

Hey, 

 

Looking for a bit of advice if possible.  New customer to 48 and so far so good.  My wallet is happier at least Smiley Happy  Anyhow, just wondering about this.  Will be abroad for about 8 weeks shortly.  I will be using a different phone/number while away but would still like to have my Irish number active as it is an important contact number.  I would not need to actually be able to answer phone.  Would only need to keep number on and see missed calls - does any of this make any sense?  So what I am wondering is - if I do not top up for a month, does my number stay active i.e, it does not go blank until new membership purchased?  And, can I just come back on when I come home?

 

Thanks in advance.

 

G

Reply
1 Like

Accepted Solutions

Re: Going out of country for while, can I still receive calls?

[ Edited ]
The Legend
Posts: 14,909
‎23-04-2014 11:31 AM

You can receive calls.

But you will need an active membership at all time in order to do this.

So you should buy memberships to cover your trip in advance of leaving or online while abroad.

If you are travelling to the EU then it might make sense to buy EU texts and/or calls add-ons.

Specifically with an EU calls add-on it will cost nothing to receive calls (you still need an active membership as mentioned above) but without it you will pay 8c per minute to receive calls.

If you do not have an EU calls add-on or you are travelling elsewhere then you will need cash credit to pay for making and receiving calls and sending texts.

See here - under "Roaming" - for more on the applicable charges including calls to voicemail from abroad.

 

Other call charges

 

Remember that 48 do not support data roaming abroad so you will need wifi to access the internet.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.

View solution in context

Reply
2 Likes

All Replies

Re: Going out of country for while, can I still receive calls?

[ Edited ]
The Legend
Posts: 14,909
‎23-04-2014 11:31 AM

You can receive calls.

But you will need an active membership at all time in order to do this.

So you should buy memberships to cover your trip in advance of leaving or online while abroad.

If you are travelling to the EU then it might make sense to buy EU texts and/or calls add-ons.

Specifically with an EU calls add-on it will cost nothing to receive calls (you still need an active membership as mentioned above) but without it you will pay 8c per minute to receive calls.

If you do not have an EU calls add-on or you are travelling elsewhere then you will need cash credit to pay for making and receiving calls and sending texts.

See here - under "Roaming" - for more on the applicable charges including calls to voicemail from abroad.

 

Other call charges

 

Remember that 48 do not support data roaming abroad so you will need wifi to access the internet.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Reply
2 Likes

Re: Going out of country for while, can I still receive calls?

Average Joe
Posts: 3
‎25-04-2014 02:21 PM

Hey dalyer,

 

Thanks so much for your help and apologies for delay in acknowledging.

 

Pretty much as I thought but just wanted to check as I am a newbie with 48.

 

Will be nice if the proposed axe on roaming charges goes ahead - although phone companies may not agree!

 

Many thanks once again.

 

Cheers,

HR

Reply
1 Like

Re: Going out of country for while, can I still receive calls?

The Legend
Posts: 14,909
‎25-04-2014 02:54 PM

Glad it helped.

As far as I know this is the de facto and imminent situation with regard to EU roaming charges so from July this year things should change.

 

http://en.wikipedia.org/wiki/European_Union_roaming_regulations#Common_limits

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Reply
0 Likes

Re: Going out of country for while, can I still receive calls?

Anon
Posts: 0
‎03-06-2014 03:57 PM
How does data work? I have bought data as part of my membership (Guido) and but I'm away in lanzarote at the moment and my data won't work at all.

Sarah
Posted from Mozilla Firefox for Android
Reply
0 Likes

Re: Going out of country for while, can I still receive calls?

[ Edited ]
The Legend
Posts: 14,909
‎03-06-2014 04:06 PM

Unfortunately 48 don't support data roaming abroad at all.

So data access will not work abroad.

For internet access you'll have to just use wifi if available.

 

For calls and texts when in the EU you might want to look at the EU roaming calls/texts add-ons.

 

Other call charges

http://www.48months.ie/boiler-plate/add-on-rules

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Reply
1 Like

Announcements
Welcome to the 48Community!

To take part in the discussions or to post your own question, you'll need to register so If you haven't already registered, now is a good time to do so. Register now >>

While you're here, check out our "Featured Topics" below.

Our Troubleshooting Guide and Knowledgebase contain help and support articles and popular questions to help you as a 48 customer.

Top Discussions
Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community