48 Community

katyhudson19 · ‎30-04-2014

I registered my 48 sim today. I filled in everything related to moving my old number (the security code etc) several hours ago however my number still hasn't been moved over to 48.

Do I need to go through the process again, or is it just taking longer than expected?

Thanks,

Katy

dalyer · ‎30-04-2014

If it's taking more than 2 business hours to port the number then contact 48 support as outlined in this key post:

How do I keep my old number?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

dalyer · ‎30-04-2014

If it's taking more than 2 business hours to port the number then contact 48 support as outlined in this key post:

How do I keep my old number?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

48 Community

Number hasn't been moved