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Service

soophiiee
Newcomer

‎05-08-2015 01:25 AM

For some reason, I have had no phone service for the past few hours now and I was just wondering if it's happening to anyone else today?
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2 REPLIES 2

dalyer
The Legend
The Legend

‎05-08-2015 09:04 AM

Working fine for me.

Has anything changed on your phone - e.g. software update, settings changes etc.?

Have you tried switching it off, taking the SIM out, gently cleaning the contacts, reinserting it, switching on and then manually searching for and connectng to 48?

Do you get any signal at all?

Can you receive texts/calls or do you have absolutely no service?

You might need to contact 48 support for more assistance:

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎06-08-2015 12:49 PM

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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