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failed to move my number

dixon08
Newcomer

Hi!

 

I have got a security code yesterday but my number didn't change. I tried to get security code again now but it mentioned that's required field on security code. What should I do???

3 REPLIES 3

dalyer
The Legend
The Legend

If it's taking that long then as per this key post you probably need to contact 48 support to see what's holding things up:

 

How do I keep my old number?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

What should I do now? Should I send a request to the crew??

Yes - that's what I said and what the key post above says too....

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.