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no phone service in Austria

jamesa
Newcomer

‎11-01-2015 01:47 PM

I'm in Austria and there is no phone service at all. It hasn't connected to a service once. Please help as I've paid a €5.50 supplement to get 35 EU texts and 15 EU mins neither of which I can use because there's no service.
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1 REPLY 1

dalyer
The Legend
The Legend

‎11-01-2015 03:24 PM

What networks do you see if you do a manual scan for networks?

Do you have roaming enabled?

If you are using an iPhone then it may need activation on a new network before you can use it.

See here:

 

http://community.48months.ie/t5/Need-Help/I-m-in-Germany-andy-phone-just-keep-searching-for-a-networ...

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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