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oneplus one phone

hayley3xo
Newcomer

‎01-07-2015 09:08 PM

I've recently bought a new one plus one phone but its saying my sim card will not work in it? I've tried everything like rebooting,connecting to 02 or 3 but nothing will work! Can anyone help? 😞
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2 REPLIES 2

dalyer
The Legend
The Legend

‎02-07-2015 12:54 AM

What exactly does it say?

What message(s) - verbatim?

Did anybody ever put any other SIM into it?

I've heard of OPOs locking to the network of the first SIM inserted - could this have happened here?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎02-07-2015 11:53 PM

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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