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recieveing media content over text/mms

Average Joe
Posts: 4
‎14-10-2013 09:22 PM
Hi

I got a text and it says it has it contains media content I was sent a photo I can't seem to retrieve it? I have credit and data? What's wrong?

thanks all Smiley Happy
Posted from Generic Windows Phone 8
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Re: recieveing media content over text/mms

The Legend
Posts: 14,861
‎14-10-2013 09:33 PM

How did you configure your data settings? 

Can you post your settings here for review?

You don't need credit to receive MMS messages/content.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: recieveing media content over text/mms

Average Joe
Posts: 4
‎15-10-2013 12:36 AM
I just put in the apn and data worked what would you like from me? Smiley Happy I have a windows phone if that helps Smiley Wink
Posted from Generic Windows Phone 8
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Re: recieveing media content over text/mms

The Legend
Posts: 14,861
‎15-10-2013 01:10 AM
As I said above - post your apn settings here so people can review them.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Huawei U8815
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Re: recieveing media content over text/mms

Average Joe
Posts: 4
‎15-10-2013 01:39 AM
I have
APN: 48months.liffytelecom.com
everything else is blank Smiley Tongue
Posted from Generic Windows Phone 8
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Re: recieveing media content over text/mms

The Legend
Posts: 14,861
‎15-10-2013 10:31 AM

Looks like your data settings are OK but your MMS settings are not (or are not there at all)?

You need to review the Windows 8 settings guide here assuming that the online configurator does not support your phone:

 

Internet Settings

 

In particular this:

 

Windows 8 phones

 

Note the section about configuring the MMS settings.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: recieveing media content over text/mms

Average Joe
Posts: 4
‎15-10-2013 05:07 PM
I've a windows phone 7 tho???
Posted from Generic Windows Phone 8
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Re: recieveing media content over text/mms

The Legend
Posts: 14,861
‎15-10-2013 05:58 PM

Well the Windows 7 settings in the Internet Settings thread then.

I just assumed Windows 8 because that's what the forum says you're posting from. I guess it doesn't always detect the handset/OS properly or something.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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