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In Tenerife & can't make calls on iPhone

MartinaMCa6039
Newcomer

Hi I can’t Seam to be able to make calls

2 REPLIES 2

MartinaMCa6039
Newcomer
I’m in Tenerife I’ve never had any problems before on an android phone now I have an iPhone and can’t ring anybody

Were calls/texts/data working OK on the iPhone before you left Ireland?

If your SIM predates January 2023 then you may need a replacement to avoid roaming issues:

If you are having roaming problems then check these two threads that may help:

If that doesn't help then you'll have to contact 48 support.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.