New to 48 - no service yet

[GerardH6386]

I have just recently joined 48. Using my old 3 sim card and transferred it over to the 48 network. I have no phone coverage as of yet and cant make or receive any phone calls

[dalyer]

Did you activate your SIM successfully?

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-How-to-Activate-your-48-SIM/ta-p/53099

If you are keeping your old number did you port it successfully?

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-Moving-Your-Number/ta-p/53100

Can you get a 48 network connection at all?

If you do a manual search for networks can you see and connect to 48?

Is your phone unlocked for use on any network?

• https://48.ie/unlock-your-phone

If you need to contact 48 support for more assistance then see the link in my signature below or email them at support@48months.zendesk.com