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Have credit but can't send a text

Average Joe
Posts: 1
‎11-10-2018 10:32 AM
My membership ran out today, I still have credit but am unable to send a message. Can I not send a message with my credit or do I have to have membership?
Posted from Huawei MYA-L11
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Re: Have credit but can't send a text

The Legend
Posts: 14,109
‎11-10-2018 11:07 AM

You have to have an active membership and a membership or add-on text allowance balance to be able to send texts.

(International texts are charged to your cash credit balance but you still need an active membership).

In short you will not be able to send texts without an active membership even if you have cash credit on your account.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.

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Re: Have credit but can't send a text

The Legend
Posts: 14,109
‎11-10-2018 11:07 AM

You have to have an active membership and a membership or add-on text allowance balance to be able to send texts.

(International texts are charged to your cash credit balance but you still need an active membership).

In short you will not be able to send texts without an active membership even if you have cash credit on your account.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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