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Mates Rates

Hot Rod
Posts: 5
My friend ordered me a "mates rates" sim and it has been activated but I didn't get the €10 free credit??
Posted from Apple iPhone
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Accepted Solutions

Re: Mates Rates

The Legend
Posts: 13,008
Did you buy a membership yet?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.

View solution in context

Posted from Micromax A310
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Re: Mates Rates

The Legend
Posts: 13,008
Did you buy a membership yet?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Micromax A310
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Re: Mates Rates

The Legend
Posts: 13,008
Meant to include this in my post:

http://community.48months.ie/t5/Most-Popular-Questions/Mates-Rates/m-p/38


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Micromax A310
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Re: Mates Rates

Hot Rod
Posts: 5
Thanks so much !!!!
Posted from Apple iPhone
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Re: Mates Rates

The Legend
Posts: 13,008

Did that explain it?

Was the problem that membership had not been purchased?

Once it was did the credit appear?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Mates Rates

Hot Rod
Posts: 5
Yes that sorted it!!!😊
Posted from Apple iPhone
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Re: Mates Rates

The Legend
Posts: 13,008

OK - glad you got sorted.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
0 Likes

Re: Mates Rates

Average Joe
Posts: 3
I got my mate a SIM and he topped up 10euro and got his membership but we didn't get are extra 10euro can you help
Posted from HTC 510
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Re: Mates Rates

The Legend
Posts: 13,008

Was it definitely a Mates Rates SIM ordered through 

 

http://www.48months.ie/kickback/what-is

 

If it was an you followed the Mates Rates process then you need to contact 48 support:

 

http://www.48months.ie/help/ask-agent

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Mates Rates

Average Joe
Posts: 3
Definitely was
Posted from HTC 510
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