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Requesting payment again

BrendanR1909
Newcomer

‎12-09-2023 12:28 PM

Any of ye have problem with 48 these days. I have standing order each month and the €12.99 went out of my account 6th sept as it does each month. But last night and today it’s telling me I’m out of data for my current membership and seems to be directing me to app to buy membership??🤔
2 people had this problem.
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2 REPLIES 2

dalyer
The Legend
The Legend

‎12-09-2023 01:24 PM - edited ‎12-09-2023 01:31 PM

What does your My48 account say about your current membership status:

 

 

What does your Transactions page say about recent transactions?

 

 

Several people have reported issues/problems with auto-renewal lately. Maybe it's a general problem. You might want to contact 48 support about this. See the link in my signature below or email them at support@48months.zendesk.com

 

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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ciarnc4508
Newcomer

‎12-09-2023 08:44 PM

I am experiencing the same issue today. It's very frustrating and frequent occurrence and they do not seem to be doing anything to resolve
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