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Don't know your Don from your Guido? Need more info on your plan or change something on your account? This is the section for you.
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Resolved! No electricity after storm, suspended from topping up

I have no electricity after Ophelia so I'm trying to top up. I put in the top up code and it now says I'm suspended from this service. I can't email customer care because my data is gone and I can only access this section of the website. I need help ...

No landline minutes

I am getting my Guido membership and this has been renewed automaticallyAfter Every renewals I receive a text I quoted it:(Your Landline Calls Add-on has run out....)I believe my membership Is coming with 60 landline minutesI payed few times includin...

Credit balance

Hello , I'm just wondering where 8.50 euro of my 10 euro credit that I have left on my account has dissapeared ! I have 1.50 left this is redicolous . Please sort this out as I haven't touched it . Thank you

devik by • Newcomer
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  • 3 replies
  • 0 like

Change membership plan

I’m going on holidays of 27/10 but my plan doesn’t expire until 4/11.I need to change memberships before the 27/10 but don’t know if no can! Please help, I need to change from Don to Guido

carnlad by • Newcomer
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  • 2 replies
  • 0 like

Resolved! Not working

My data calls and texts are not working?? Help please! I'm on the guido but it says I have 975mb, 299mins and unlimited texts. I only bought it a week ago. Help!?!?