Memberships
Don't know your Don from your Guido? Need more info on your plan or change something on your account? This is the section for you.
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Forum Posts

HiI bought the wrong membership. Can I change it ?

Hi i just purchased the wrong membership.  I bought the 500 minutes 1gb but meant to buy the 50mins / 15gb. Can I change or reverse the purchase. I will not use any of the bundle until I hear back from you.  Please help !!!!

Anon by Not applicable
  • 2038 Views
  • 2 replies
  • 0 like

Mate rate

Hi, my friend just got new simcard. I now that rate mate usually works like that you have to order a new Sim under your special link for bonuses. But is there any option how to get bonuses with non-activated but received new simcard? Thank you! Rober...

account history

Can you see your account history, when credit was added, how much credit was used & when/where it was used e.g. to purchase membership/gift membership etc.

Credit is gone.

I joined your network just over two months ago which I recieived some bonus credit, this has now disappeared from my account. I didn't buy add-ons or make international calls, can you check what happened to it please? Thanks.

brianio by Newcomer
  • 3938 Views
  • 6 replies
  • 0 like

Resolved! remaining credit

Hi,I sstill have €3 in credit from when I gave my husband a 48months sim card. I will be getting a company phone soon so I will no longer be needing this number. Is there any way I can transfer the remain credit to my husbandor to deposit it to an ac...

Anon by Not applicable
  • 2819 Views
  • 4 replies
  • 0 like