48 Community

Roaming in asia

I am in Singapore and cannot make calls?

Roaming in Luxembourg

My roaming always automatically works when I’m in the UK, but I came to Luxembourg and my phone won’t even connect to any of the providers. Have tried all of the tips provided on the message boards previously. Any advice as to why it is not working? ...

Gift shop doesn't work

Hey, I am trying to top up a different number or even pay membership for my friend and it seems it doesn't work, keep getting this message every time"Your transaction is unsuccessful"?

Date

Hi

Payment verification not received

I'm not receiving payment verification text so can't complete online payments

Voicemail

Sim not working

Hi, my sim that I use relatively infrequently will no longer allow me to make calls or texts or receive them. I've also tried paying for membership but I get an error message. I can't seem to find a way to contact customer support anywhere - there's ...

Unable to use network abroad in the EU

Hello, I’ve recently moved to another EU country where my network has been switched to BASE. Connecting to the new network was no problem and I usually have all 5 bars with regards connectivity. However, I cannot make calls or send texts ( it says ca...

Phone not working when in Canada (Manitoba)

Hi there, I signed up with 48 a few months ago and recently travelled to Canada from Ireland. I'm not getting any coverage while in Canada, which I need due to expecting to receive a phone call on my irish number soon. Any suggestions?  Thanks 

Buying new membership

I can't buy my new membership . Already my trial 1 Gb data is over still it's showing your bundle is on progress. Please help me to buy a new membership