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New Sim won't work with Huawei B593

Hi all I got a new 48 SIM, and activated it on a phone. When I put it into an unlocked Huawei B593 router, it doesn't work. The router's "MODE" light flashes between red and purple.The manual for the router says this means SIM isn't recognised or unl...

Resolved! i phone 5

hi -anyone using an phone 5? can use data on phone but cant use hotspot -tried network reset as instructed by agent but still didnt work ,did anyone do the manual settings -cant even see how to do those ?Thanks.

4 days to port a number?

Hey, I’m new to 48. On Friday I activated the sim, wanted to keep my old number, was told it would take an ‘few hours’ to port the number, so I went ahead and paid for the first month’s membership.It is now Tues, I still have no service! What’s reall...

Data roaming

I have eventually got a network , but I have no 3G , I web chatted to 48 for an hour 2 days ago they said I would get an email from the technical dept but nothing

Roaming

I have yet again left the country for work , and for the 3 rd time since joining 48 I have no service in greece

Mobile data problem

Hi ,why am I not receiving Mobile data when im outside mt house even when its switched on please

Data not working

I changed phone it's all unlocked and my 48 is working perfectly but not for data when I leave the house wifi. Its a new phone the oneplus8T. Can anyone help me sort this? I need data when no wifi for work.

Internet

I just got a message saying i have used all my internet allowance? I pretty sure I haven't and this has happened before?

benjy96 by • Newcomer
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  • 6 replies
  • 1 like

Faulty Mast

Hello, I reported this issue on the 5th of December and didnt recieve a reply. Case Ref No INC0628139, Mast Ref MY0063. Service at this location is intermittent on all bands.Cell is shrinking and was completely out for 3 hours today.  Its not accepta...