A problem with my membership

[SandyH1761]

I am trying to join any membership but the app and the online website say there is a service problem and now I can't use the internet on my phone and I really really need it.

[dalyer]

What exactly are you trying to do?

Buy a membership plan?

• https://community.48.ie/t5/The-Knowledge-Base/All-About-Plans-and-Payments/ta-p/53105

What happens when you try?

What is the exact error message?

Can you still call and text?

If you have used up your membership data allowance before the membership monthly period has elapsed then you need to buy a data add-on on order to continue using data for the rest of the membership month:

• https://48.ie/my48/addons

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

[SandyH1761]

It says service is unavailable Everytime I try to buy a plan

[SandyH1761]

I am trying to top up my sim and still nothing is working. I don't know what the problem is

[dalyer]

Does the same problem occur if you try the app instead of the website - or vice versa?

Or a different device/browser?

You'll probably need to contact 48 support as I suggested above.