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You charge twice this month

abdenourr8448
Newcomer

‎07-12-2023 06:58 AM - last edited on ‎07-12-2023 07:39 AM by The Legend

I top up credit but you did charge me twice you take tow times money from my bank account please Wil you sorted out

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2 REPLIES 2

abdenourr8448
Newcomer

‎07-12-2023 07:03 AM

I top up credit for this month but you charge me twice .you take tow times money from my bank account how can .please Wil you sorted out
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dalyer
The Legend
The Legend
In response to abdenourr8448

‎07-12-2023 07:39 AM

Did you just join 48 and buy your first membership plan?

If so then you are charged for the membership and also the once off SIM activation fee.

Maybe that explains it?

If not then what does your Transactions page say about recent payments?

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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