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I just topped up by 10 e and I only have9.26 how is this I can't renew my my top up

colm92
Newcomer
 
1 REPLY 1

dalyer
The Legend
The Legend

Did you send any international texts? They cost 25c each. If you sent three (75c) and your original balance was €10.01 (I think your account starts with 1c balance) then that would explain your balance of €9.26. Note that long texts can actually use more than one SMS under the hood so a single long text could use up 3 SMS messages.

 

Or could you have used any other services that are charged from your cash credit balance?

 

http://www.48months.ie/boiler-plate/other-call-charges

 

With a balance of €9.26 you'll need to top up by at least another €1 to be able to buy €10 membership.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.