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calls,texts and internet wont work

puprua
Newcomer

i topped up for the €20 package and i have been able to recieve calls and texts but im not able to make call or texts or my 5gb of internet

1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

Make sure that you didn't just top up but topped up AND bought membership. Your online account should tell you what membership you have and until when.

 

Everything about membership

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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4 REPLIES 4

dalyer
The Legend
The Legend

Make sure that you didn't just top up but topped up AND bought membership. Your online account should tell you what membership you have and until when.

 

Everything about membership

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

shaniam27
Newcomer
My friend moved to 48 and kept his number he got the internet setting to his phone he did Don on. 30 of April but his internet won't work why could u help me Lucy here

shaniam27
Newcomer
He bought the don membership his calls n text is working but no internet. He saved the settings sent. To him he also configuration his phone to it aswel

What are his settings?

Make sure they match these:

 

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.