help keeping same number

[Anon]

I never got my text saying I have kept my same number and to tell me what to do after..

Do I insert my 48 sim first or stay with my own now for the time been while its working?

[dalyer · Accepted solution]

Log into your online account.

What number is displayed?

If it's an 089 number then it's presumably a new number for the SIM.

If that's the case then you should be able to request a port of your old number:

How do I keep my old number?

If there are any error messages or this does not work then contact 48 support for assistance.

Hope this helps.