48 Community

Roaming

Hi I am in Portugal and was on Standard with you but I bought 1xThe Guido and when I went in to see did I get it it says it was delivered but o am still unable to use my phone here in Albufeira .it said I need to be on Guido to use my phone so that's...

Top up

Hi I tried to buy Data topup yesterday 4 GB but after the transaction it did not appear on my account - I thought it must not have gone thru so I downloaded the 48months app and bought 3x1GB credit - this appeared on my account alright but on checkin...

"Free/Low Call" 1890 numbers not free/low call

I'm feeling a bit grumpy so apologies in advance. Car broke down today and I tried to call the 1890 insurance/breakdown service but I couldn't.  I have plenty of credit.  Had to play telephone tag with a friend to get the company to call me back.  Th...

Data add on for roaming

If I buy the data add on will I be able to use it when roaming?Thanks

Disappearing text balance

I have just started my new 'the Mitch' month yesterday. It comes with 100 free texts. I tried to text today, the text wouldn't send. I went onto my48 and to my surprise my text balance is 0! I don't even think I text anyone at all yesterday, I usuall...

Memberships

My current membership is the don which you cannot use abroad .. im in spain now and got a text saying to get the guido .. i did and it is now saying on my account i have to use the don before the guido goes into play? Any help i taught if i got the g...

changing bank details

Charged twice for top up

I got charged twice for topping up last nit.. can I get refunded please?