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48 in London

Anon
Posts: 0
‎03-07-2014 09:05 AM
Hi,

I'm in London at the moment but nobody can contact me. I'm on the Don package and it doesn't expire until the middle of the month. I can't ring out and it won't let me receive calls. I put in €10 credit and bought the EU Roaming package for €3.50 but the man still comes on saying I've no credit.
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Re: 48 in London

The Legend
Posts: 13,939
‎03-07-2014 09:32 AM

That doesn't make sense.

If you have the EU roaming calls add-on then you should be able to receive calls for free and make 15 mins of calls to Irish numbers (mobiles or landlines as far as I know).

When you log into your online account does it clearly state that your EU roaming calls add-on is in place?

I doubt that it will make any difference but try manually scanning for networks and connecting to a different one than the default.

You probably need to contact 48 support about this.

 

How to get help

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.

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Re: 48 in London

The Legend
Posts: 13,939
‎03-07-2014 09:32 AM

That doesn't make sense.

If you have the EU roaming calls add-on then you should be able to receive calls for free and make 15 mins of calls to Irish numbers (mobiles or landlines as far as I know).

When you log into your online account does it clearly state that your EU roaming calls add-on is in place?

I doubt that it will make any difference but try manually scanning for networks and connecting to a different one than the default.

You probably need to contact 48 support about this.

 

How to get help

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Reply
1 Like

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