cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

kickback not coming through

chloetxo
Newcomer
So I ordered a SIM card, gave one to my boyfriend, he registered it, and brought the Guido membership, but I have not received any kickaback credit.
5 REPLIES 5

dalyer
The Legend
The Legend

What does it say on your My Kickback page?

 

http://www.48months.ie/kickback/your-kickback

 

Are you sure that you chose to receive kickback credit and not cash?

Credit should come through once your friend has registered the SIM and bought a membbership.

Cash is only paid out 4 times a year.

 

http://www.48months.ie/kickback/what-is

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

chloetxo
Newcomer
Thanks for your help

chloetxo
Newcomer
But mine is credit, it says credit

chloetxo
Newcomer
And it says I ordered SIM cards but doesn't say they were registered when I kno it was as I did it myself for my boyfriend

dalyer
The Legend
The Legend
Doors it list the sims on your kickback page?
If not then they are not kickback sims.
If they are and were registered and used but you got no kickback credit then you'll need to log a support query to ask 48 support for assistance.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.