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top up and support area down

denis2410
Newcomer

i topped up by card and nothing happened.. money came off my card but my balance is still the same.. and when i try to contact an agent and i recieve an error.. its been like this for 3 days now!

1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

Try logging a support request here:

 

http://help.48months.ie/anonymous_requests/new

 

It should work even if you have problems logging into your account.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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1 REPLY 1

dalyer
The Legend
The Legend

Try logging a support request here:

 

http://help.48months.ie/anonymous_requests/new

 

It should work even if you have problems logging into your account.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.