Showing results for 
Search instead for 
Do you mean 
Reply

Re: Roaming not working

Hot Rod
Posts: 8
‎08-08-2017 10:10 PM
48 months should send apn settings. Because how you know each country you travel abroud network apn settings. My phone still no network in Croatia. First thing what I do when back home. Say gobye to 48 months. Better pay more and get perfect service. I am no time waste on my holls. Fixing my network
Posted from Generic Android 2.0
Reply
1 Like

Re: Roaming not working

The Legend
Posts: 13,643
‎08-08-2017 10:34 PM

For those who are roaming in the EU on a Guido membership and find that calls and texts work but internet/data does not they should check the APN configuration and if the APN field is not 48months.liffeytelecom.com already then set it to that. It may have changed to something else and changing it back to the 48 default may make data work if you then toggle airplane mode on and then off or reboot the phone.

 

For those who are roaming in the same situation but calls and texts are not working and manually scanning for a network and reconnecting does not help then they will probably need to contact 48 support for advice/assistance.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Reply
1 Like

Re: Roaming not working

Coach
Posts: 11
‎08-08-2017 11:18 PM

@dalyer wrote:

 

For those who are roaming in the same situation but calls and texts are not working and manually scanning for a network and reconnecting does not help then they will probably need to contact 48 support for advice/assistance.

 

Hope this helps.


if it's any use I find the text message # (SMC) ++353894300000 is in the phone when I startup but changes to +324750004001300 once I connect to F SFR|48 network here in France (presumably the SMC this network uses?). Could this be causing any of this? Thanks.

Reply
0 Likes

Re: Roaming not working

The Legend
Posts: 13,643
‎08-08-2017 11:33 PM

The SMSC number is obviously only relevant to SMS and not calls or data.

I never checked it before while abroad but I would expect that in order to be able to send/receive SMS messages you would need to use the local network's SMSC.

I guess that this gets changed automatically when you connect to a foreign network while roaming.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Reply
0 Likes

Re: Roaming not working

[ Edited ]
Coach
Posts: 11
‎09-08-2017 11:23 AM
dalyer wrote:

 

For those who are roaming in the same situation but calls and texts are not working and manually scanning for a network and reconnecting does not help then they will probably need to contact 48 support for advice/assistance.


The SMSC number is obviously only relevant to SMS and not calls or data.

I never checked it before while abroad but I would expect that in order to be able to send/receive SMS messages you would need to use the local network's SMSC. I guess that this gets changed automatically when you connect to a foreign network while roaming. 


 SMSC # = SMS only, yes. And changing for the network you're using abroad also makes sense.

 

But it's the "not enough minutes, not enough credit" message that seems to end an attempt at a call, so I'll start with support here and work from there. The fact I'm getting a message at all would seem to mean I'm getting through somewhere, and the phone is fine with WiFi and all other functions (like a useful doorstop atm).

 

If I can get to call it will probably sort text too. Thanks for your help.


Reply
0 Likes

Re: Roaming not working

[ Edited ]
Coach
Posts: 11
‎09-08-2017 01:24 PM

@chorn wrote:

But it's the "not enough minutes, not enough credit" message that seems to end an attempt at a call, so I'll start with support here and work from there. The fact I'm getting a message at all would seem to mean I'm getting through somewhere, and the phone is fine with WiFi and all other functions (like a useful doorstop atm).

 

If I can get to call it will probably sort text too. Thanks for your help.



OK, 1st support put some credit on my phone to see if that eliminated the "not enough credit" issue- we knew my account had enough minutes.

 

Then in my case I had my wife's phone (48, Z5 Xperia, same French network) which had no problems with text or phone. So we put the SIM card in there over her vehement objections ("it will get infected"), eventually calmed with a light bulb analogy (we'll put the bulb/SIM in, if it works we know it's the light fixture/phone, if it doesn't we know the bulb/SIM is blown).

 

SIM didn't work in hers, so it has to be faulty SIM. Fortunately my sister-in-law is visiting week after next, so she'll bring a replacement SIM 48 is shipping to her. 

 

Until then my phone works for everything else via WiFi so for calls/text I'm using Whatsapp, which I find terrific as a backup.

 

Just posting state of play in hope it helps others. I'll post again next week if new SIM doesn't work either.

Reply
0 Likes

Re: Roaming not working

The Legend
Posts: 13,643
‎09-08-2017 01:28 PM

Thanks for posting back @chorn.

That's a bit of a pain alright but at least in your case WhatsApp is a usable stopgap.

I don't really undertand why SIMs seem to sometimes "go bad" like this.

It doesn't really make sense to me.

They're robust/durable items akin to the chips on credit cards which survive much more abuse in your bag/wallet/pocket.

Anyway - at least the info that you posted may help others in a similar situation.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Reply
0 Likes

Re: Roaming not working

Hot Rod
Posts: 8
‎11-08-2017 08:10 AM
Finaly nothing happens. Contact sopport and they said can send new sim card to me. Because I try my sim card in 2 different phones and not working. Support agree is sim problem, but this is not helps for me. I bought local operatr sim card and working perfect. First thing what I do when back to Ireland. Get new network provider. Because I can not trust anymore 48months. Good luck everyone with 48months.
Posted from Generic Android 2.0
Reply
0 Likes

Re: Roaming not working

The Legend
Posts: 13,643
‎11-08-2017 09:33 AM
That's a shame.
Sorry to hear that.
As I said I really don't understand why SIMs seem to go bad like this.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
Reply
0 Likes

Re: Roaming not working

Hot Rod
Posts: 8
‎11-08-2017 09:54 AM
I do not understand how is SIM bad, but this is reality. Was signal for me when i was in other country and do not work.Bad service. I some people use 48months only in Ireland not recommend use for roaming.
Posted from Generic Android 2.0
Reply
0 Likes

Announcements
If you haven't already registered, now is a good time to do so. Register now >>
Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community