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Trouble getting through to Bank of Ireland

Average Joe
Posts: 2
‎25-07-2018 09:42 PM
Can't get through to BoI number (0818365365)- a voice says I'm out of minutes or out of credit which I'm not have almost full Guido membership including my landline minutes. Can get through to other landline numbers and mobiles fine.

Any ideas why this is happening? Thanks
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Re: Trouble getting through to Bank of Ireland

The Legend
Posts: 14,105
‎25-07-2018 10:30 PM
You need cash credit (50c per minute) to call 0818 numbers and they are not covered by membership or add-on allowances.

See here

https://www.48months.ie/membership-plans/other-call-charges

There may be a regular landline alternative that is covered by your membership/add-on allowances.
Check here

http://www.saynoto1890.com/2013/02/b/

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.

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Re: Trouble getting through to Bank of Ireland

The Legend
Posts: 14,105
‎25-07-2018 10:30 PM
You need cash credit (50c per minute) to call 0818 numbers and they are not covered by membership or add-on allowances.

See here

https://www.48months.ie/membership-plans/other-call-charges

There may be a regular landline alternative that is covered by your membership/add-on allowances.
Check here

http://www.saynoto1890.com/2013/02/b/

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Trouble getting through to Bank of Ireland

Average Joe
Posts: 2
‎25-07-2018 10:37 PM
Ah right, thanks v much. Found an alternate number
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Re: Trouble getting through to Bank of Ireland

The Legend
Posts: 14,105
‎25-07-2018 10:46 PM
Great - glad it helped.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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