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am I still banned

Anon
Not applicable
Before when I knew I was banned when I went to call it would say call barred but now my memebership has ran out and when I go to call it says I have no credit so I want to top up but I don't. Know if I'm still barred confused please help thanks
1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

No need to duplicate queries. I already replied to your other one here:

 

http://community.48months.ie/t5/Need-Help/uplift-my-restriction-ban/m-p/13333

 

If you are banned and your current membership runs until the 7th November then the membership and ban run until 7th November at 23:59. Only then can you ask 48 to lift the ban.

 

As I said in the other thread you need to contact 48 support to get the ban lifted when it expires:

 

How to get help

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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1 REPLY 1

dalyer
The Legend
The Legend

No need to duplicate queries. I already replied to your other one here:

 

http://community.48months.ie/t5/Need-Help/uplift-my-restriction-ban/m-p/13333

 

If you are banned and your current membership runs until the 7th November then the membership and ban run until 7th November at 23:59. Only then can you ask 48 to lift the ban.

 

As I said in the other thread you need to contact 48 support to get the ban lifted when it expires:

 

How to get help

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.