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Can't get 5G on iPhone 13 Pro

YuanchengZ9946
Newcomer

My mobile phone is 13pro. Why can’t I use 5g data? My mobile phone is a 5g mobile phone.

3 REPLIES 3

dalyer
The Legend
The Legend

Is 4G working?

If not then you need to configure your APN settings first.

Text "APN" to 50048 and follow the instructions:

For 5G maybe try this tip:

If that doesn't help then you may have to contact 48 support for further assistance.

See the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

WilliamK7057
Newcomer
Same for me. I’m on an SE. Changed my data settings to 5G auto but can only get LTE

Several people are reporting problems with getting 5G.

You'll probably need to contact 48 support for advice.

See the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.