Showing results for 
Search instead for 
Do you mean 
Reply
Accepted Solution

I need a new micro sim

Average Joe
Posts: 3
‎22-09-2016 06:01 PM

I have changed my phone to a Samsung S5 and need a micro sim card. I can't see how to order this. 

On the website there is only a way to order a Trio Sim

 

Reply
0 Likes

Accepted Solutions

Re: I need a new micro sim

The Legend
Posts: 13,294
‎23-09-2016 08:59 AM

Did that help at all?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.

View solution in context

Posted from Xiaomi Note 3
Reply
0 Likes

All Replies

Re: I need a new micro sim

[ Edited ]
The Legend
Posts: 13,294
‎22-09-2016 07:02 PM

A trio SIM is a nano SIM inside a micro SIM holder inside a mini SIM holder.

You order a trio SIM and you pop out the micro SIM from that.

 

Need a new SIM?

  

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Reply
1 Like

Re: I need a new micro sim

The Legend
Posts: 13,294
‎23-09-2016 08:59 AM

Did that help at all?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Note 3
Reply
0 Likes

Re: I need a new micro sim

Average Joe
Posts: 3
‎03-11-2016 09:42 PM
Would you know do you move your number to a nano sim and keep my number and membership please
Posted from Samsung SM-G900F
Reply
0 Likes

Re: I need a new micro sim

[ Edited ]
The Legend
Posts: 13,294
‎03-11-2016 09:51 PM

If you are using a mini or micro SIM right now and need a nano SIM then just order a replacement trio SIM and all of your details (number, membership, cash credit, account etc.) will carry over to it when you activate it.

A trio SIM is a mini SIM enclosing a micro SIM enclosing a nano SIM.

If you need a micro or nano SIM  then you just pop the required size out of the mini SIM.

See here:

 

All you need to know about SIMs 

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Reply
0 Likes

Re: I need a new micro sim

Average Joe
Posts: 3
‎03-11-2016 09:52 PM
Ahh i just ordered a sim card not a replacement. Thank you
Posted from Samsung SM-G900F
Reply
0 Likes

Re: I need a new micro sim

[ Edited ]
The Legend
Posts: 13,294
‎03-11-2016 09:54 PM

Just get the new SIM but when you get it don't activate it as a new SIM but contact 48 support and ask them to activate it as a replacement.

 

http://help.48months.ie/hc/en-us/requests/new

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Reply
0 Likes

Re: I need a new micro sim

Average Joe
Posts: 1
‎05-12-2016 07:34 AM

I need new micro sim as well. Thanks!

 

Reply
0 Likes

Re: I need a new micro sim

[ Edited ]
The Legend
Posts: 13,294
‎05-12-2016 08:14 AM

You need to order this yourself.

See here.

 

http://community.48months.ie/t5/Most-Popular-Questions/All-you-need-to-know-about-SIMs/td-p/15523

 

Note that a trio SIM is a combined nano/micro/mini SIM.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Note 3
Reply
0 Likes

Re: I need a new micro sim

The Legend
Posts: 13,294
‎05-12-2016 03:32 PM

Did that help at all?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Reply
1 Like

Announcements
If you haven't already registered, now is a good time to do so. Register now >>
Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community