I am currently abroad in Spain and I have no service at all. I had it when I arrived at random intervals but now I have none at all. Went into sim applications a few times and when I click on when abroad it will not open... but that is also the same with any other option. If I click on any of them they won't open. I have been abroad before with this network and phone and I had no problems it is only now. I bought EU texts and I cannot use them now.