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Average Joe
Posts: 2
Accepted Solution

Blocked & Deactivated Account, SIM Lost to Abyss

I ordered the replacement SIM a full week ago and at this stage I'm not expecting it to arrive. I can't seem to order another one (i.e. I can't do step 1 of the 'change your sim' process again). if I just order a brand new sim unrelated to my existing account I'll lose my membership I think. help?

The Legend
Posts: 11,320
Solution
Accepted by topic author canadianben
‎13-07-2017 01:41 PM

Re: Blocked & Deactivated Account, SIM Lost to Abyss

Don't order a brand new SIM.
Contact 48 support and ask them why the replacement SIM has not arrived yet.

Hope this helps.


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Posted from Xiaomi Redmi Note 3
The Legend
Posts: 11,320

Re: Blocked & Deactivated Account, SIM Lost to Abyss

Did that help at all @canadianben?


If this answers your question then please mark your question as solved - see here.
Posted from Xiaomi Redmi Note 3
Average Joe
Posts: 2

Re: Blocked & Deactivated Account, SIM Lost to Abyss

yeah I got onto them today n they're sending another one, thanks!

The Legend
Posts: 11,320

Re: Blocked & Deactivated Account, SIM Lost to Abyss

OK glad you're getting it sorted.



If this answers your question then please mark your question as solved - see here.
Posted from Xiaomi Redmi Note 3