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No signal abroad

Average Joe
Posts: 1
‎10-04-2017 04:28 PM
Why doesn't my phone have a signal abroad in EU even with international minutes?
Posted from Apple iPhone
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Re: No signal abroad

The Legend
Posts: 13,524
‎10-04-2017 05:32 PM

You seem to be using an iPhone?

If that's the case then it's almost certainly this issue due to the stupid way that Apple do things which causes problems for many, many iPhone users while roaming abroad on some networks (including 48):

 

iPhone abroad issue

 

You may need to try that many times before it works.

It may help to toggle airplane mode on and then off and then quickly try to "catch" the local network so that you can change the roaming profile as explained above.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: No signal abroad

The Legend
Posts: 13,524
‎10-04-2017 09:01 PM

Did that help at all?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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